Welcome to SkillTrack. By accessing or using our Learning Management System (LMS), you agree to be bound by the following Terms & Conditions. Please read them carefully before using any SkillTrack services.

1. Acceptance of Terms

By creating an account, accessing, or using SkillTrack, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree with these terms, please discontinue using the platform immediately.

2. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You must provide accurate information during registration and notify our support team immediately if you suspect any unauthorised access.

3. Platform Services

SkillTrack is a comprehensive Learning Management System designed for students, instructors, and organisations. Our platform includes features such as:

• Online course creation and management
• Student enrolment and learning progress tracking
• Video lessons, documents, and downloadable resources
• Assignments, quizzes, and assessments
• Certificates upon successful course completion
• Instructor and student dashboards
• Live classes and event management
• Discussion forums and messaging
• Course reviews and ratings
• Secure online payment for premium courses

4. User Responsibilities

You agree to use SkillTrack lawfully and respectfully. You must not upload harmful, illegal, offensive, or copyrighted content without proper authorisation. Any attempt to disrupt the platform, access unauthorised data, or misuse other users' accounts is strictly prohibited.

5. Course Enrolment and Payments

Fees for paid courses are clearly displayed before purchase. By completing a payment, you agree to the applicable pricing and payment terms. SkillTrack reserves the right to update course pricing and promotional offers at any time.

6. Refund Policy

Refund eligibility is subject to the individual course refund policy. Refund requests may be approved for duplicate payments, technical issues, or other valid circumstances reviewed by our support team. Refunds are not guaranteed once course content has been substantially accessed unless required by applicable law.

7. Intellectual Property

All platform content, including courses, videos, documents, branding, logos, and software, is protected by intellectual property laws. Users may not copy, reproduce, distribute, or resell any content without prior written permission from the rightful owner.

8. Certificates

Certificates are issued only after successfully meeting the course completion requirements. SkillTrack reserves the right to revoke certificates obtained through fraudulent activity or policy violations.

9. Privacy Policy

Your personal information is collected, stored, and processed in accordance with our Privacy Policy. We are committed to protecting your privacy and maintaining the security of your data.

10. Limitation of Liability

SkillTrack shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, interruptions in service, loss of data, or third-party integrations, except where required by applicable law.

11. Account Suspension or Termination

We reserve the right to suspend or terminate any account that violates these Terms & Conditions, engages in fraudulent activities, infringes intellectual property rights, or otherwise compromises the security or integrity of the platform.

12. Changes to These Terms

SkillTrack may revise these Terms & Conditions at any time. Material changes will be communicated through email or platform notifications. Continued use of the platform after updates constitutes acceptance of the revised Terms.

13. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our support team at support@skilltrack.com.

Last Updated: July 28, 2026